Preparing your workspace…
Gibbor CallsEffective September 20, 2026
Terms of Service
These Terms govern access to and use of Gibbor Calls, a business service operated by Gibbor Technologies LLC.
Optional Google Maps feature
Use of the optional Google Maps address suggestions is subject to the Google Maps/Google Earth Additional Terms of Service (https://maps.google.com/help/terms_maps/) and Google Privacy Policy (https://policies.google.com/privacy). Enter only an address you are authorized to provide and review it before saving. Manual entry is available without this feature.
1. Acceptance and business authority
By creating an account, checking the acceptance box, purchasing through Checkout, or using Gibbor Calls, you agree to these Terms and acknowledge the Privacy Policy. You must be at least 18 years old and authorized to bind the business or organization you represent. If you do not agree, do not create an account, purchase, or use the service.
2. Service and AI limitations
Gibbor Calls organizes calls, contacts, AI-generated analysis, and appointments produced through managed voice agents. Artificial intelligence, speech recognition, transcripts, summaries, and availability responses can be incomplete or incorrect and must be reviewed before material decisions are made. The service is not an emergency service and does not provide legal, medical, financial, or other regulated professional advice.
3. Accounts and security
You must provide accurate information, safeguard credentials, maintain current administrator access, and promptly notify us of suspected unauthorized use. Your organization is responsible for activity under its accounts and for removing access that is no longer authorized.
4. Customer responsibilities and lawful communications
Your organization controls its business purpose, scripts, campaigns, caller lists, instructions, and use of call data. You are responsible for having all rights, legal bases, notices, and consents required for calls, recordings, monitoring, automated or artificial voice, messages, appointments, and personal-data processing. You may not use the service for fraud, harassment, impersonation, unlawful telemarketing, illegal content, unauthorized surveillance, security interference, or violation of another person’s rights.
5. Third-party services
Retell, telephony carriers, Google, Stripe, Vercel, and other providers support parts of the service and are governed by their own terms and availability. By connecting an integration, you confirm you have authority to grant the requested access. We are not responsible for an external provider’s independent acts, outages, policy changes, or data practices, but this does not limit obligations that cannot legally be excluded.
6. Orders, prices, taxes, and Stripe
Stripe processes Checkout, payment credentials, recurring charges, invoices, refunds, and disputes. Gibbor Calls does not store complete payment-card numbers. Before purchase, Checkout displays the product, price, currency, billing interval when recurring, and applicable tax information. You authorize the displayed charges and must maintain a valid payment method. Prices do not include taxes unless Checkout says otherwise; you are responsible for applicable transaction taxes that we are legally required or permitted to collect.
7. Subscription and automatic renewal
The first monthly subscription charge is due when Checkout completes. The subscription then renews automatically for successive monthly periods at the displayed price. No mandatory setup fee or free trial is included. You may cancel through Manage subscription in Gibbor Calls, which opens the Stripe Customer Portal. Unless Checkout or the portal states otherwise, cancellation takes effect at the end of the current period and prevents future renewals. Fees already charged are not prorated or refunded except when required by law or expressly stated in the order.
8. Included minutes, overage, and measurement
Each monthly cycle includes the call minutes disclosed in Checkout. Unused included minutes reset at the next cycle and are not cash, stored value, transferable, or redeemable. Calls are rounded up and billed in 30-second increments. After included or promotional minutes are exhausted, calls continue and metered overage is charged automatically at the rate shown in Checkout.
9. Refunds, reversals, and payment disputes
Subscription and metered-usage charges are final except where required by law, stated in Checkout, or approved by Gibbor Technologies LLC. A chargeback or payment reversal does not cancel amounts legitimately owed or consumed. We may suspend access while a payment dispute, overdue amount, or fraud concern is resolved and may recover permitted fees and costs.
10. Suspension and termination
We may limit or suspend access for nonpayment after any disclosed grace period, security risk, unlawful activity, material breach, provider restriction, or legal requirement. You may stop using the service and cancel future subscription renewal at any time. Termination does not erase accrued usage or payment obligations, audit records, or provisions intended to survive. Data handling after termination follows the Privacy Policy and applicable law.
11. Customer data and privacy
Your organization retains its applicable rights in data it provides and grants us and our providers the limited rights needed to host, transmit, analyze, and otherwise process that data to operate, secure, support, and legally administer the service. You represent that you are permitted to provide that data. The Privacy Policy explains our handling of account, call, Google, and billing information.
12. Intellectual property and feedback
Gibbor Technologies LLC and its licensors retain all rights in the service, software, design, documentation, and underlying technology. No ownership transfers under these Terms. If you provide feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use it without identifying you or disclosing your confidential information.
13. Availability and changes
The service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, noninfringement, uninterrupted operation, and error-free results. We may change the service for security, compliance, provider compatibility, or product improvement. Material changes to recurring commercial terms will be disclosed before they take effect when required.
14. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, or data. Gibbor Technologies LLC’ aggregate liability arising from the service will not exceed the fees paid or payable by your organization for Gibbor Calls during the twelve months before the event giving rise to the claim. These limits do not apply to liability that applicable law does not permit the parties to exclude or limit.
15. Indemnification
To the extent permitted by law, your organization will defend, indemnify, and hold harmless Gibbor Technologies LLC and its personnel from third-party claims, damages, penalties, and reasonable costs arising from your scripts, campaigns, content, instructions, failure to obtain required consent, unlawful communications, misuse of the service, or breach of these Terms. We will provide reasonable notice and cooperation, and you may not settle a claim in a way that admits our fault or imposes obligations on us without written consent.
16. Changes, order of precedence, and contact
We may update these Terms prospectively. We will provide notice of material changes when required, and continued use after the effective date constitutes acceptance only to the extent permitted by law. A signed commercial agreement or specific Checkout disclosure controls over conflicting language in these Terms. If any provision is unenforceable, the remainder stays effective. Questions, cancellation assistance, and legal notices may be sent to hello@gibbortechnologies.com.
17. Recording, sensitive data and human review
Before enabling an agent, your organization must verify its AI disclosure, recording notice, required consent process and non-recorded alternative. Continued participation alone must not be treated as universally sufficient consent. Do not instruct agents to collect passwords, full payment-card details or unnecessary sensitive information. Do not submit protected health information unless all required agreements and safeguards have been expressly established. You must review AI-generated records before relying on them for consequential decisions and use appropriate access controls for your staff.
18. Google data and limited processing permission
The limited processing permission in these Terms does not authorize use of Google Workspace data, including aggregated, anonymized or derived data, for training or improving foundational or generalized AI models, advertising or resale. It does not override the Google Limited Use commitments in our Privacy Policy. Provider processing is for the requested service under applicable restrictions. A separately executed data processing agreement, where applicable, governs its subject matter; our agreement with Retell is not an agreement between Retell and your business.
19. Records, retention and privacy requests
The Retell retention schedule controls records hosted by Retell, not independent records already received into Gibbor Calls or exported by your organization. Recordings may become unavailable after expiration or deletion. Do not rely on the service as a permanent archive. Subscription cancellation does not itself request deletion or erase outstanding usage charges. Contact hello@gibbortechnologies.com for data requests, cancellation assistance or processing-agreement questions. Do not download or retain records without a legitimate purpose and appropriate safeguards.
20. Support access and agent publishing
Technical support access is optional, temporary and authorized by the business owner. It does not authorize payment operations or access to call content. When draft-edit permission is granted, support may prepare configuration changes; an authorized business owner or administrator must review and publish them. Saving a draft does not publish it. Your organization remains responsible for the instructions it publishes, disclosures, call-duration choices and resulting usage. The support workspace is not a transfer of account ownership or authorization to act as your user.